Shipping Policy

  • Process Time
    • Orders are processed within 2 business days after payment confirmation.
    • No processing on weekends or public holidays.
    • During high-demand periods, processing times may be slightly extended.
    • Custom items may require additional processing time.
  • Shipping Methods & Delivery Time
    • Standard Shipping: Estimated 3 to 5 business days within Poland.
    • Tracking: A tracking number will be emailed once your order is shipped. Tracking availability depends on the chosen delivery method. If a shipping method does not support tracking, this will be mentioned.
    • Free shipping may apply only during specific promotional periods. Nooré Decor reserves the right to modify or withdraw free shipping offers at any time without prior notice.
    • Currently, we only ship within Poland.
  • Shipping Cost
    • Shipping costs are calculated at checkout based on the destination, weight, and selected shipping method.
  • Shipping Restrictions
    • We only ship to addresses in Poland.
    • We do not ship to P.O. Boxes or military addresses.
    • Customers are responsible for providing an accurate shipping address. Nooré Decor is not liable for delays or lost packages due to incorrect addresses.
  • Lost, Damaged, or Delayed Shipments
    • If your package is delayed, please allow extra time for delivery.
    • If your package is lost or arrives damaged, contact us within 7 days of the delivery date.
    • For lost or damaged items, we will assess the situation and may offer a replacement or refund based on the circumstances.
    • Nooré Decor is not responsible for lost packages due to incorrect addresses provided by the customer.
  • Tracking Orders
    • A tracking number is provided for all eligible shipments.
    • You can track your package on the carrier’s website. If the chosen shipping method does not include tracking, this will be stated.
  • Returns & Refunds
  • Privacy
    • We respect your privacy. Please refer to our
      Privacy Policy for details on how we handle your personal data.
  • Contact Us

    If you have any questions or concerns, please contact us at the address below. This address also serves as our Customer Service Centre.

    • Nooré Decor / Ghulam Moeen‑Ud‑Din
    • Dionizosa 6/60, 03‑142 Warsaw, Poland
    • NIP: 1133177100
    • REGON: 542512447
    • Email: info@nooredecor.com
    • Phone: +48‑739‑454‑316