- 14-Day Withdrawal Right (Poland)
- You may withdraw from a purchase within 14 days of receiving your order without providing a reason.
- The product must be returned in its original condition (unused, undamaged, in original packaging).
- Nooré Decor may refuse returns if the product is not in its original condition.
- To request a return, contact: info@nooredecor.com with your order details.
2. Return Conditions
- Accepted Returns: Unused, undamaged items in original packaging.
- Non-Returnable: Customized or personalized lamps (unless defective or damaged).
3. Return Process
- Email info@nooredecor.com within 14 days of receiving your order.
- We’ll provide instructions, including the return address.
Ship the product back within 7 days after receiving instructions.
Once inspected, we’ll process your refund.
4. Refund Policy
- Refunds are issued within 7 business days after inspection.
- Refunds will be processed to the original payment method via a third-party service.
- Nooré Decor does not store or use client data for refunds.
- Shipping costs are non-refundable unless the item is defective or incorrect.
5. Damaged or Defective Products
- Report damaged or defective items within 7 days of delivery (with photos).
- We’ll arrange a replacement or refund as needed.
6. Return Shipping Costs
- Customers cover return shipping unless the product is defective or incorrect.
- We recommend using a trackable shipping method to ensure safe delivery.
7. Contact Us
For return or refund requests, reach out:
- Email: info@nooredecor.com
- Phone: +48-739-454-316
